There are few usual errors that occur while trying to upload a WordPress site to the server via FTP. If you could connect only local files via FTP or the FTP client often gets disconnected, it might be due to upload error of FTP client.
Below mentioned are the 3 most common FTP issues in WordPress:
- Connecting error
- Too many connections
- File transfer error
1. Connecting error: It is the most common scenario that you might have come across while trying to connect server to upload WordPress via FTP. You might have tried to connect to the server by double checking the information entered, but you are still not able to connect. In this case, just check the settings to know whether you are in passive mode or active mode.
- Take FileZilla as an example, firstly click on “edit” button on the top and then select “settings”. Select “FTP” page under the “connection” on left menu of the pop up to know whether you are in passive or active mode.
- If you are in the default passive mode, then switch to active mode and if you are in active mode, switch to passive mode.
- Now, click on “passive mode” page under “connection” in the menu option, and then select “fall back to active mode”. If it’s already selected, then select, “use server’s external IP address”. This has to be done only in “passive mode”.
- Click “OK” button situated at the bottom left of the settings window and save your changes. Now, try connecting again. You should now be able to run.
2. Too many connections: Many times you might have noticed that you are able to connect to the server seamlessly, but it often gets disconnected if you try to upload or download WordPress files. There could be several reasons for it. But if you are notified with an error stating that “you have too many connections”, then you have to check number of server configurations and set to lower number of connections allowable for FTP access.
Before fixing this problem, make sure that you aborted existing FTP session otherwise you’ll be busy for hours in fixing it.
- Consider web host manager (WHM) as an example, Login to your account and navigate from homepage to “service configuration,” and then to “FTP server configuration”.
- Now, increase the values within the boxes “maximum connections” and “maximum connections per IP address”. Save the changes made by clicking “ok”.
- After increasing the values, you have to clear the current connections manually by navigating to “FTP session control” in the file section.
- Close all the listed connections by clicking on red ‘x’ button which is situated on the right hand side of each page opened.
- Now, get back to your FTP client, click on “transfers” page under “settings”. Make sure that the “maximum simultaneous transfers” is set to least number (1 or 2).
- Save the changes made and try uploading / downloading files, you will not come across any errors related to connection.
3. File transfer error: Sometimes, you may receive vague error uploading WordPress files. This is because the server will have reached its maximum file upload size. Fortunately, it’s just a simple fix if you have root access to the server. If not, then you need to contact the web hosting company or the site’s administrator to fix it.
- Consider the web host manager (WHM) again; navigate to “server configuration” in the menu and then select “advanced mode” under “PHP configuration editor” page.
- Scroll down the page to find “post_max_size” and “upload_max_filesize” values. Increase the value within the box to a moderate extent. A sufficient value is from 120M to 320M.
- Save the changes by clicking on “save” button located at the bottom.
- Now you will be able to transfer your files easily.
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